How to Refer

Referring to APC is simple

Urgent referrals will usually be seen within 1-2 weeks, and non-urgent referrals within approximately 2-4 weeks.

For quick answers to your questions about new referrals call

(03) 8373 7600

We accept referrals via fax, email or Healthlink. Alternately, you may prefer to use our Referral Form.

Fax or Email

Fax your referral letter to (03) 9328 5803 or email to [email protected]

Please include patient history, including any relevant investigations, in your letter.

Healthlink

We accept referrals via Healthlink. Our HealthLink EDI: austproc

Our team will triage the referral, with urgent referrals seen within 1-2 weeks, and non-urgent referrals within approximately 4 weeks.

If you would like to speak to one of our specialists about an urgent referral, please contact us on (03) 8373 7600

Billing and Fees

As a not-for-profit organisation, the APC is committed to keeping the out-of-pocket expenses for patients low.

There may still be some fees depending on the appointment type and procedure. Call the centre to find out more details about our fees and rebates.

Rebates

Medicare and private health insurance rebates are available (and processed at the appointment), and pensioners and health care card holders are eligible for reduced rates.

Call the centre to find out more details about Medicare rebates.

Timeframes

Once you’ve referred a patient to us, we’ll typically be able to see them within approximately 2-4 weeks. Urgent cases can usually be seen within 1-2 weeks.

Urgent cystoscopies can be performed within 1-2 weeks.

Referral questions? Get in touch