If you are a new patient, welcome.
Your first visit.
The first thing you will need is either a referral from your GP or an appointment to see one of our GP’s for assessment and referral. Simply call and make an appointment.
How much time to allow.
Appointments lasts about two hours, depending on who you see and the number of tests required to diagnose your problem. There’s a list of possible tests below for your information. Some appointments are less complex and may be shorter in time.
How to get to the Centre
The centre is close to public transport with several tram and bus routes running nearby. Information on public transport options can be found here. Metered street parking on Blackwood Street and surrounding streets is available.
Who will you see on your appointment?
It depends on your condition and the stage of treatment. A specialist nurse will coordinate your appointments and support you each time you visit the centre.
APC houses a multidisciplinary urological team, including urology consultants or registrars, specialist nurses, medical and radiation oncologists, radiographers, pathologists and also allied health professionals such as pelvic floor physiotherapists and clinical psychologists.
First appointment checklist.
You will need to bring a few things on your first appointment. Here’s a checklist to make it easier.
1. Referral from GP or specialist – or make an appointment to see a GP at APC.
2. Medicare card.
3. A list of existing medications.
4. Results of any previous scans and blood tests.
5. Information on your family medical history,
6. All relevant letters and correspondence from other hospital or medical centre referrals.
If you have someone to bring with you, you may find it helpful to have a second pair of ears. If not, don’t worry. If you need assistance understanding English, please let reception know so we can arrange an appropriate interpreter to attend your appointment.
What to expect?
Diagnosis normally involves a few simple tests. Most people will be required to provide a urine sample when they arrive at the centre. But there are other common tests you may be required to take while at the centre,
Here’s a list of all possible tests.
Questionnaires: These are surveys designed to give the specialist or health professional specific knowledge about your health.
Flow rate: This is a test which measures the flow and amount of your urine and requires a full bladder.
Ultrasound: A painless test that uses soundwaves to create images of organs and structures inside your body.
Flexible Cystoscopy: A cystoscopy is performed by the urologist or specialist nurse to have a close look at the bladder, urethra (the canal from which you pass urine) and the inside of the prostate gland. Lubricating gel containing a local anaesthetic is used to numb the area and guide the cystoscope up into the bladder. This means that you do not need to be put to sleep for the procedure and there are no injections or needles used.
Blood tests: The specialists may require further blood tests relevant to your symptoms.
X-ray: X-rays allow us to see your bones and certain other tissues in the body.
CT Scan: A computerised tomography (CT) scanner is a special kind of x-ray machine. Instead of a sending a single x-ray through your body (like a normal x-ray), a CT scan sends several beams at the same time from different angles. These scans are painless, and allow the treating team to inspect the inside of the body without having to operate or perform unpleasant examinations.
MRI: Magnetic Resonance Imaging (MRI) is a scan used for a medical imaging procedure. An MRI uses a magnetic field and radio waves to take pictures of the body’s interior. An MRI is used to investigate or diagnose conditions such as tumours, joint or spinal injuries or diseases, soft tissue injuries or diseases of internal organs such as the brain or heart. It can also be particularly helpful for imaging the prostate.
Billing and fees
APC is a public healthcare clinic and Medicare rebates are available. However, out of pocket expenses may apply to your consultation and tests so make sure you ask up front about any possible extra costs. Please note that you need a current GP referral to be seen at the Centre. If your referral is out of date, we are unable to bulk-bill you or apply Medicare rebates to your bill.